Last Updated: 15/5/2026
Welcome to Zaazoo Malaysia. We value your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make a purchase on our website.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register an account, place an order, or communicate with us. This includes:
Personal Identification:
Name, email address, phone number, and billing/shipping address.
Transaction Data: Details about products you purchased, order history, and total spending.
Technical Data: IP address, browser type, and cookies to improve your browsing experience on our site.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process, fulfill, and deliver your wholesale or retail orders.
- To manage your account and provide customer support.
- To contact you regarding order updates, stock unavailability, or refund processes.
- To comply with legal and financial obligations in Malaysia.
3. Protection of Payment Information (Billplz)
To ensure the highest transaction security, ZaaZoo Malaysia does not store your credit card information or banking details on our servers.
All online financial transactions are securely processed through our authorized third-party payment gateway, Billplz.
Billplz utilizes SSL (Secure Socket Layer) encryption technology to fully protect your financial data during checkout.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted service providers strictly necessary to run our business:
Courier & Logistics Partners: To ship and deliver your bulk or standard orders to your address.
Payment Gateway (Billplz): To process your payments securely.
Legal Authorities: Only if required by law or to protect our legal rights.
5. Data Retention & Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, leakage, or misuse. Your account information is password-protected, and we advise you not to share your password with anyone. We will retain your personal data only as long as necessary to fulfill business and legal requirements.
6. Your Rights Under PDPA
As a user in Malaysia, you have the right to:
Access and request a copy of the personal data we hold about you.
Request updates or corrections to any inaccurate or incomplete personal information.
Request the deletion of your account, subject to certain legal or contractual obligations.
7. Contact Us
If you have any questions about this Privacy Policy, or if you wish to update or remove your data, please contact us at:
WhatsApp: +6017-261 6386
